TicketRescue

Recover the real customer emails Zendesk suspends

TicketRescue watches your Zendesk suspended tickets, recovers the real buyer and marketplace messages with rules you control, and removes the spam, so no customer waits on a message you never saw.

Connect your Zendesk account

Enter your Zendesk subdomain to connect an account. Your subscription is attached to the account you connect, and you approve the access in Zendesk.

.zendesk.com

Pricing

Every plan starts with a 14-day trial that includes all Growth features.

The agent limit counts admins and full agents. Light agents and contributors are not counted when Zendesk lets us read your custom roles; if it does not, they are counted. If you go over your plan's agent limit you have 7 days before TicketRescue switches to dry-run, where nothing is recovered or deleted, until you upgrade or remove agents.

Starter

$49 a month

  • Up to 10 agents
  • Up to 3 rules

Checkout is not available yet on this server.

Growth

$129 a month

  • Up to 50 agents
  • Unlimited rules
  • Daily email digest of recovered tickets

Checkout is not available yet on this server.

Scale

$349 a month

  • Unlimited agents
  • Unlimited rules
  • Daily email digest of recovered tickets
  • Audit log export

Checkout is not available yet on this server.